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Privacy Policy

Last updated: 2 July 2026

VRSO ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and your rights under the Protection of Personal Information Act (POPIA, South Africa) and the General Data Protection Regulation (GDPR, EU/UK).

Who we are

VRSO is a web design studio based in South Africa. Contact us at info@vrso.co.za or WhatsApp +27 84 260 2832.

What we collect

  • Details you submit via our contact form (business name, website URL, description of your needs).
  • Communication history when you message us on WhatsApp or email.
  • Technical data (IP address, browser, device) collected by essential cookies.
  • Analytics and advertising data (only with your consent) via the Meta Pixel.

Why we use it

  • Respond to enquiries and deliver your free website draft.
  • Provide, secure, and improve the site.
  • Measure marketing performance (only with consent).
  • Comply with legal obligations.

Legal basis

We rely on your consent for analytics and marketing cookies, on legitimate interests to secure and operate the site, and on the necessity to take steps at your request (pre-contract) when you submit the contact form.

Sharing

We do not sell your data. We share it only with processors that help us run the business (hosting, WhatsApp, email, and, with consent, Meta Platforms for advertising measurement).

Retention

Enquiry data is kept for up to 24 months unless we have a longer legal or contractual reason.

Your rights

Under POPIA and GDPR you may access, correct, delete, or object to processing of your personal information, withdraw consent at any time, and lodge a complaint with the South African Information Regulator or your local supervisory authority. Email info@vrso.co.za to exercise these rights.

Cookies

See our Cookie Policy for details, and change your preferences any time from the footer.

Updates

We may update this policy. Material changes will be highlighted on this page.